View Full Version : RMA -> On backorder
loungepuppy
20-12-06, 01:46
I RMA'd my DP-600 for replacement (impressed that UPS come to my door to get it). After a week I got a mail that it is on backorder. They stopped making the thing ;-)
Anyways, since I got no response from a mail I sent them I was wondering if any of you have the same problem. Winter holiday is coming up and I want to see some movies...
I know for a fact there are left units in several countries but indeed, they
stopped production until next year and i'm not sure they will start up the
DP-600 again. For the VR-558 it is said they will...
Repairs don't depend on new production, they depend on refurbished players...
loungepuppy
20-12-06, 17:20
Thx Hi-Jack. I called today and they said ETA about two weeks.
So if i understand correctly they stopped making the dp 600 ?. Well that will highly motivate them to fix the problems :( .
Arghh what an stupid mistake buying this thing
After 8 months of positivism I'm capitulating.... It's time to face facts: we were screwed.
EddieZ,
please: read one more time all my posts.
BluRay, vel bluerray, vel janunio
Three times baned by Hi-Jack.
KISS is not HD Net player.
It's only piece of shit.
But PC-Link v 3.0 is the best streaming tool.
loungepuppy
30-12-06, 11:59
EddieZ,
please: read one more time all my posts.
BluRay, vel bluerray, vel janunio
Three times baned by Hi-Jack.
KISS is not HD Net player.
It's only piece of shit.
But PC-Link v 3.0 is the best streaming tool.
Blueray
I disagree,
It's not a piece of shit as you eloquently put it.
Until the HDMI outpu stopped functioning it did what I wanted:
Played burned DVD's, played DivX, Xvid, Xvid HD and MP3 over wireless network. With better picture and easier handling than my PC did before.
I have no idea wether other mediaplayers are better but I know what the DP-600 offers me.
I've read a number of your posts, they never give any real information since you are always using bad english, gross overstatements and post in any thread just to back KISS.
By the way, stop complaining about being banned. Follow the forum rules as the rest of us do.
EddieZ,
please: read one more time all my posts.
BluRay, vel bluerray, vel janunio
Three times baned by Hi-Jack.
KISS is not HD Net player.
It's only piece of shit.
But PC-Link v 3.0 is the best streaming tool.
Well there are still some positive sides on the machine, don't forget that. It's a new kind of entertainment that still needs finetuning. The fact that this finetuning will probably be forgotten about by KiSS/Linksys (it's much more economically advantagous to make a new machine) combined with the current flaws in the machine make it a worthless investment.
Not the flaws of the current machine make it worthless: with the right firmware it can do a lot of nice things very well. And cheap.
So if i understand correctly they stopped making the dp 600 ?. Well that will highly motivate them to fix the problems :( .
Arghh what an stupid mistake buying this thing
I can't agree on Arghh what an stupid mistake buying this thing, but if they have stoped making this product we will for sure not see more than one update, maby two if somethings really got screwed up in the coming update.
But I hope i'm wrong here. This is a great player, gives me what I want except for some buggs, that I really hope they would fix.
loungepuppy
21-01-07, 00:50
So, now it's been two months.
In the first mail I got from KISS conferming that they had received the unit thay said one week delivery.
Then a mail that the DP-600 was on backorder.
Three days ago I called support and the girl there first said that they had units in stock but then talked to some guy and said she was unsure. She promised to get back by email.
Still no mail after three days. Could it be that hard to check the inventory?
Anyway. I am not as happy with support as with the product.
We'll see what happens with the new firmare and also if I ever get a replacement unit. If it doesn't work out maybe I'll go for a nonwireless player and a wireless bridge instead. (just hate those cables)
loungepuppy
30-01-07, 02:36
A third call to KISS support, still no reply by phone or email.
But: I called the retailer who spent three days calling KISS. Retailerguy called me today and said I should have the replacement in a week.
*holding thumbs*
Hi!
I had excatly the same as you got a mail it was on backorder and tried to contact them without any answer but today when i came home it stood there outside my door delivered :) So i got mine now!
loungepuppy
06-02-07, 12:28
It came yesterday. DVD drive seems to work with normal noise, HDMI out works. Shipped with FW .34.
Thx KISS, even if it took U two months..
and thx MPC for assistance and info ... :-(
loungepuppy
07-02-07, 17:11
and thx MPC for assistance and info ... :-(
Sorry,
I missed that. Obviously, MPc, Hi-Jack and others (not Blueray...)have been very helpful in answering my many questions about the DP-600.
Thx guys.
:wink:
Lord_Kiron
07-02-07, 18:23
Obviously, MPc, Hi-Jack and others (not Blueray...)have been very helpful
You are completely wrong !
blueray is very helpful , it's just impossible to understand what the heck he talking about :lol:
loungepuppy
07-02-07, 19:23
I was just kidding :-)
Me too :wink:
No, just kidding again...
loungepuppy
07-02-07, 19:25
Obviously, MPc, Hi-Jack and others (not Blueray...)have been very helpful
You are completely wrong !
blueray is very helpful , it's just impossible to understand what the heck he talking about :lol:
Well, now when you mention it; his lack of manner and his bad english helped me understand I should disregard everything he says.
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