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I just bought a Tvix 4000p and installed a 500 gig drive formatted Fat 32 because I mostly use a Macintosh. I also use a PC. I installed firmware upgrade Ver. 2.0.5. l loaded videos, photos and audios via USB. Divx and mpg videos play ok. FTP works ok. I do not try to stream. I play files directly from the internal drive. Please give advice on the following:
1) My Tvix 4000p will not play ISO videos. It shows a blank screen after I select and press Play. I know these ISO videos are good because they play with no problems on my son's Tvix 3100. I have a great many ISO videos and would like to play them.
2) Tvix 4000p will not display many of my .jpg photos. It will display some and not others. All my photos display well on my IBM PC and Mac. Also I cannot disable the slideshow feature even though it is off in setup.
3) Tvix 4000p will not play many of my mp3 audio files. It plays some but not others. All my mp3 files play fine on Mac and PC.
I also tried firmware Ver. 1.9.5 with the same results. I then reinstalled Ver. 2.0.5 and it did not make a difference, same problems. I need to know if this unit is defective or if anyone has suggestions to solve these problems. The ISOs not playing is really most important to me.
Thanks so much for any info.
1: No idea what causes this. Would be easier if i could take a look at it...
2: Check sizes of images and resolutions... You can press PLAY to show 1 Picture or ENTER to show slideshow on most players.
3: MP3 files come in many flavors... Probably some use options the TViX don't support.
Don't compare a Media Player to a PC, Helicopter is not Boeiing :-)
The problems you report certainly are not basic issues happenning to the
TViX players so either your HDD is not well supported, partitioned wrong
(extended instead of Primary) or some copy failures occured during
transfers... especially concerning VIDEO is only blanking out so here come a few questions...
- Did you rip your DVD's without protection?
- Are you within the first 7-14 days of your purchase to swap the unit with another and go from there...?
Enjoy
Hi-Jack
1: Try to use the extension as ".iso". The ".img" is not recognized by the device. You just have to rename your files, no conversion is needed. But of course, it must be a valid DVD ISO file (at least with VIDEO_TS folder inside).
2. I also realized similar behaviour. On the DVICO FAQ it is written that some JPG coding is not supported. I assume if the encoding is progressive, then it is not working. I haven't checked what is the real difference between working and non-working JPGs.
3. Well, I found also few mp3s not working, but there were only so far 2 from my 2000 mp3 files. Also the reason can be that there are many encoders, which might produce some not real standard mp3s (wrong header, etc). The official FAQ also tells, not non-standard files are not played.
I have also one unit, and I have to admit that it has few bugs, but so far still the best and most realiable product on the market as a HDD media player. Try once a KISS device and then you will learn what is suffering.
1: No idea what causes this. Would be easier if i could take a look at it...
2: Check sizes of images and resolutions... You can press PLAY to show 1 Picture or ENTER to show slideshow on most players.
3: MP3 files come in many flavors... Probably some use options the TViX don't support.
Don't compare a Media Player to a PC, Helicopter is not Boeiing :-)
The problems you report certainly are not basic issues happenning to the
TViX players so either your HDD is not well supported, partitioned wrong
(extended instead of Primary) or some copy failures occured during
transfers... especially concerning VIDEO is only blanking out so here come a few questions...
- Did you rip your DVD's without protection?
- Are you within the first 7-14 days of your purchase to swap the unit with another and go from there...?
Enjoy
Hi-Jack
Thanks for the reply. The ISOs have no protection. They play fine on my son's Tvix 3100 whose drive and setup is the same as my Tvix 4000. The unit is only 4 days old but the dealer here in California I bought it from is out of stock and said he might not stay in business. I did not buy it from Digital Connection and they do not provide tech support unless you bought the unit from them. I need to determine if the unit is defective and don't know who could exchange it. Thanks for your help.
Perhaps try beta 2.0.8 firmware
Strange behaviour of your TViX, can't explain how to fix it
I assume you are not streaming the .iso but you placed them on your hdd?
Perhaps try to connect the TViX 3100 to your 5000 with USB and see what happens when you open this .iso using the USB icon and browse on this 3100 hdd.
Perhaps try beta 2.0.8 firmware
Strange behaviour of your TViX, can't explain how to fix it
I assume you are not streaming the .iso but you placed them on your hdd?
Perhaps try to connect the TViX 3100 to your 5000 with USB and see what happens when you open this .iso using the USB icon and browse on this 3100 hdd.
All my files are played directly from the internal hdd. We installed the drive from the Tvix 3100 into the Tvix 4100 and it could not play the same ISO files that the 3100 could play. I will try the 2.0.8 firmware and post the results. Thanks very much for all your suggestions.
What file size are the isos? Didn't I read somewhere there was a file limit of somesort using fat32? Maybe this is causing the problem. How is your sons internal tvix formatted?
I see the problem hdd from 3100 installed in 4000?
Will not work like that...
You need to delete partition and format hdd in NTFS again..
Replace the hdd from the TViX 3100 back into the 3100 and then mount the 3100 to the usb host of the 4000... I think it will play your DVD .iso.
4000 and 3100 have other chipsest so you need to partition the hdd if want to use it in the 4000.... beware of your existing data on that hdd.
TViX 4000 need a own mounted and formatted new hdd...
My Tvix 4000 has an internal 500 gig drive formatted FAT 32 with one partition. I realize that it has a 4 gig limitation. I did not format it NTFS because my Mac cannot write to NTFS. It plays AVIs and MPGs ok. I also use a PC and have NTFS formatted USB drives. All these drives have 1 partition. Is it necessary to have more than 1 partition? I have tried playing videos with the .iso extension in numerous sizes from 2 gigs to just under 4 gigs. I have also tried playing ISOs with my Tvix 4000 from an attached NTFS drive via USB. None of these ISOs will play. These same ISOs do play on my son's Tvix 3100 with an internal 300 gig drive formatted FAT 32 with 1 partition. I have over 300 gigs of videos on my Tvix 4000 internal drive and am worried that if I change it to NTFS I might lose those files as I don't have another drive big enough to backup to.
Thanks for all your suggestions. I will try the 1.0.9 firmware on the Tvix ftp site
and let you know if this helps.
I'm pretty sure that if you format the drive in FAT32 it can only see a partition size of 32Gb.
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