View Full Version : spoken audio not on speakers
bramschats
11-12-09, 19:40
Hello,
When i play a movie i hear the sound effects on my tv but the voices i can only hear throug my home cinema set, how can i get both effects and voices through my tv speakers connected with hdmi.
thnx.
HDI_fw_dev
11-12-09, 19:47
Hello,
When i play a movie i hear the sound effects on my tv but the voices i can only hear throug my home cinema set, how can i get both effects and voices through my tv speakers connected with hdmi.
thnx.
Have you switched from "bistream" to "PCM" in Audio settings on Dune?
With "PCM", it should work OK.
If things do not work OK with "PCM" setting in Dune, probably it is some issue with the compatibility between Dune and this TV model. Such problem can take place if the TV reports to Dune (via "EDID") that it supports multiple PCM channels, but actually uses only some of them. Also check TV settings and TV manual, maybe there is some info on this.
bramschats
11-12-09, 20:10
No,
I only updated firmware, for as far i know, yesterday without the beta firmware i did not have the problem, i'll try with bitstream and pcm.
bitstream and pcm, both the same problem.
trying to downgrade and see if it works then...
bramschats
11-12-09, 21:03
hmm downdgrading is not possible.
How can i check whether this was not a problem in previous firmware or how to downgrade anyway?
thnx.
bramschats
12-12-09, 07:53
As far i can remember i did not have that problem with the first firmware, is there a way to downgrade?
thnx in advance.
HDI_fw_dev
12-12-09, 12:13
As far i can remember i did not have that problem with the first firmware, is there a way to downgrade?
thnx in advance.
Here is the original factory firmware for Prime 3.0:
http://dune-hd.com/firmware/bdprime3/dune_firmware_bdprime3_091023_1444.dff
bramschats
12-12-09, 13:30
HDI fw dev,
I know where to find it but i cannot downgrade, only upgrade when i open the file on the dune.
bramschats
12-12-09, 15:10
It seems te be the case only with mkv files, blu-ray goes well (audio over tv speakers)
Are there some formats not supported by hdmi connection within the mkv or something like that?
the audio works well with hdmi only the audio cannot (or very hollow) be heared.....
by the way, downloading with a windows pc the firmware directly to the usb stick in the dune did not work, first save to the desktop and then copy to the dune worked well, now i can downgrade.....
Also in the initial firmware the voice in the mkv files over hdmi did not work as well, any suggestions....
thnx.
How is everything connected? Dune to HDMI TV and speakers?
bramschats
12-12-09, 16:04
Dune with HDMI to Pana 42PZ80 and dune with Spdif to home cinema set.....
Is this a common thing or does it suppose to work this way?
thnx.
Seems like normal behavior in that type of setup. Turn HDMI audio to off when listening through speakers. Turn HDMI audio to on when listening to the TV. Should fix your problem.
Even better get rid of the HDMI cable and use Y/Cb/Cr (3RCA-3RCA) for video. Yoy won't notice the difference, trust me. And use 2RCA-2RCA for audio to TV. You have to turn down the volume of the TV though when playing through speakers. Much more convenient then swithing between HDMI OFF and ON
bramschats
12-12-09, 17:08
MrX_Cuci,
I found a bug turning HDMI audio off, i get a green image when playing video.
What you are trying to say is not working.... that does not solve the problem, still no voice in the video, i still have effect audio though....
You won't get voice over the TV when playing a 5.1 movie (in Bluray it does) unless you set it ito PCM instead of bitstream.
Newest firmware should fix the HDMI green problem. I don't have that issue myself with my TV.
bramschats
12-12-09, 17:58
MrX_Cuci,
I indeed found that out to, now it works well, thnx for the info.
bramschats
12-12-09, 18:45
Isn't this programmeble in new firmware:
HDMI audio decoded standard to use with tv and not that i have to enable it again to play the audio 5.1 using spdif through my home cinema set?
Is this possible to program?
See this topic for further explanation: http://www.mpcclub.com/forum/showthread.php?t=22169
You could use a universal remote to do that for you I guess.
Use the other option I mentioned to get rid of the HDMI off / on hassle
bramschats
13-12-09, 09:08
I don't understand it,
Where is the problem, is it my tv or is it the hdmi input signal?
Can't dune create an option when playing with HDMI it's standard decoded?
It's rather anoying to change a option to listen to the audio via reciever.
I cannot understand why playing BD there is no problem at all playing 5.1 sound via hdmi.
Maybe someone from dune can help us further!
The Dune has a bad Firmware architecture. It consists of at least 3 different parts:
1. The main and configuration browser
2. The Blue Ray Player application
3. The File- and DVD Player application
If you intend to play BD disks, BD images, BD or AVCHD structures the Blue Ray Player application is started. If you intend to play single files, DVD disks, DVD images, DVD file structures the File- and DVD Player application is started.
At the end there are 2 different applications or parts of the firmware which are used to play something and both applications have different behaviour, bugs and features.
The BD player is able to downmix audio to stereo to fit your TV needs. The File- and DVD can't downmix audio to fit your TV needs. HD audio formats like True-HD, DTS HD, DTS MA HD will produce silence on you TV. With Dolby digital (AC3) only the two front channels seams to be sent to your TV but not the center channel where the speakers normally come from. With DTS I don't know at the moment - possibly like AC3.
You will see that HDMI sync gets lost when the Blue Ray Player application is used when you switch off your TV or change to another HDMI input and back. The TV will not show anything while the Blue Ray Player applicatin is running after it. This sync losses don't occure in the File- and DVD Player application and not in the main browser. So as a work around you could stop playing in the Blue Ray Player application and start it again to get something back onto your TV.
With this bad firmware design HDI needs to maintain and improve different applications for playing. Possilbly the Blue Ray Player application is part of the SDK and might only be maintained by Sigma. For the end user this is not a good solution. It will be to much for normal users to get used of such a different behaviour witch depends on what is played.
bramschats
13-12-09, 12:47
So as a work around you could stop playing in the Blue Ray Player application and start it again to get something back onto your TV.
shv,
I don't exactly know what you mean by the quote.....
So it is a firmware issue and it probably will be fixed in the opcomming releases.....???
thnx
It seams to be a firmware bug which must be fixed by HDI and/or Sigma. Otherwise it could be a reason that users will return the player.
You must ask HDI if and when they intend to fix this issue.
In the meantime if you have such sync loss in the Blue Ray Player application you can stop playing so that the application is left. When you are back in the main browser you will get back HDMI sync between the player and your TV. Then you restart playing your BD.
You could also request your seller to solve this bug within a specific time frame maybe 14 days. If your seller can not solve this problem within the defined time frame you might get the right to return the player.
bramschats
13-12-09, 14:30
How can i do a request by dune?
thnx for all the good info...
@SHV He hasn't got problems with HDMI.
@BramSchats Add it in the wishlist sticky thread. Are you dutch? Sent me a PM with your problem in Dutch. Maybe I can help you better that way.
@SHV He hasn't got problems with HDMI.
Are you playing BD, BD structure or BD images? Did you enabled auto frame rate option? Are you using an audio receiver in between? Did you tried to switch off/switch on your TV/Beamer or changed temporarily to another HDMI input while playing BDs?
Possibly the problem belongs to specific TV/Beamer brands. With Samsung TV I did not get working HDMI sync with BD Player Application if HDMI sync was enabled in the TV. With Toshiba TV the sync problem only occurs if HDMI input was changed in the TV or the TV was switched off when playing BDs and this problem does not occur when playing files or DVDs due to the usage of the other player application. So it seams that the Blue Ray Player application can not recover the HDMI link after it was lost but the other application can do that.
But now we are out of the thread toppic. Lets come back: The spoken audio not on TV speakers problem belongs only to the File- and DVD Player application and must be solved as well by HDI if they have the power to maintain two different player applications in their device.
Some more information can be found in my previous messages:
http://www.mpcclub.com/forum/showpost.php?p=171698&postcount=18
http://www.mpcclub.com/forum/showpost.php?p=167389&postcount=116
http://www.mpcclub.com/forum/showpost.php?p=167971&postcount=211
http://www.mpcclub.com/forum/showpost.php?p=168247&postcount=252
http://www.mpcclub.com/forum/showpost.php?p=169420&postcount=33
http://www.mpcclub.com/forum/showpost.php?p=169471&postcount=40
http://www.mpcclub.com/forum/showpost.php?p=169691&postcount=48
bramschats
13-12-09, 15:43
I have added it to the wishlist.....
I've read all the posts and I'm in a similar situation http://www.mpcclub.com/forum/showthread.php?t=22375
I have my BD Prime 3.0 with these settings:
Audio - PCM Decode
Hdmi audio on
Audio Best quality.
NO Audio receiving at center speaker! playing AC3 5.1 files.... and working well playing Blu-ray, DVD tiltesl
What I have to do? Wait for a solution? When will be a new firmware released¿?? My father is so angry... about this situation and wants to return the player.... We've paid 400€ and we can't hear 3000 films and documentaries we have... :(
You do hear audio from the TV when not connected to the reciever? You tried bitstream instead of PCM decode?
You do hear audio from the TV when not connected to the reciever? You tried bitstream instead of PCM decode?
Options:
1. Dune 3.0 connected directly to PLASMA via HDMI: works ok!
2. Dune 3.0 connected (PCM decode) to receiver via HDMI: NO sound in center speaker playing AC3 5.1 files
3. Dune 3.0 connected (Bitstream Original) to receiver via HDMI: works ok. But my receiver can't handle HD audio with bitstream.. When I play blu ray titles with these settings i only get dolby digital and dts cores, no hd audio..... It's not a solution for me to set bitstream.
When I set PCM Decode in my playstation3 I get perfect sound in all channels 5.1 in all my titles (blurays, dvs, ac3 5.1 files... I'm sure it's a bug of BD PRIME 3.0.
The only solution now... is to switch audio configuration (PCM or bitstream) of bd prime every time I want to watch a bluray... or divx.... but very bad solution..
The Dune has a bad Firmware architecture. It consists of at least 3 different parts:
1. The main and configuration browser
2. The Blue Ray Player application
3. The File- and DVD Player application
If you intend to play BD disks, BD images, BD or AVCHD structures the Blue Ray Player application is started. If you intend to play single files, DVD disks, DVD images, DVD file structures the File- and DVD Player application is started.
At the end there are 2 different applications or parts of the firmware which are used to play something and both applications have different behaviour, bugs and features.
The BD player is able to downmix audio to stereo to fit your TV needs. The File- and DVD can't downmix audio to fit your TV needs. HD audio formats like True-HD, DTS HD, DTS MA HD will produce silence on you TV. With Dolby digital (AC3) only the two front channels seams to be sent to your TV but not the center channel where the speakers normally come from. With DTS I don't know at the moment - possibly like AC3.
You will see that HDMI sync gets lost when the Blue Ray Player application is used when you switch off your TV or change to another HDMI input and back. The TV will not show anything while the Blue Ray Player applicatin is running after it. This sync losses don't occure in the File- and DVD Player application and not in the main browser. So as a work around you could stop playing in the Blue Ray Player application and start it again to get something back onto your TV.
With this bad firmware design HDI needs to maintain and improve different applications for playing. Possilbly the Blue Ray Player application is part of the SDK and might only be maintained by Sigma. For the end user this is not a good solution. It will be to much for normal users to get used of such a different behaviour witch depends on what is played.
WORD!
another big gap is that the remote handling is different during playback. just look at the OSD for volume adjusting. (DVD down left, BD up center displayed and different body structure)
I haven't done enough testing yet to see why/when I'm getting this problem.
But when I do notice the "center channel" missing, I switch to another Audio stream (if there is one available), then switch back. Then I can hear the dialog channel.
(My setup has all the sound going to theater speakers, no tv speakers involved.)
I have the same problem with missing spoken audio through my 5.1 receiver during playback (Bluray, MKV, DVD...).
Setup is:
Composite Video (no HDMI TV)
Stereo Audio to TV
5.1 Audio to Receiver
I can hear all audio through the stereo connection from the TV, but on the 5.1 receiver the channels with spoken audio are missing. As a work-around I currently just turn TV audio up a little to get the conversation from TV and the 5.1 sound through the receiver. If I set audio to Bitstream or PCM doesn't matter.
I will try switching the audio stream, maybe that helps. Still, to me it looks like a bug in the audio decoding.
Thanks
Check you receivers Dune support only HDMI 1,3 .Not 1.1.
http://www.mpcclub.com/forum/showthread.php?t=22375&page=2
bramschats
17-01-10, 07:33
My Tv supports 1.3 HDMI so that would not be the problem.....
I have the same problem with missing centre channel audio on my prime 3.0 with my Yamaha RXV2600 amp. Any solution?
I've got the same problem, i hear no voice. But i got it on both audio sources. So aswel on the tv as on my receiver. Dune connected on my tv through HDMI. And the Dune connected on receiver throug SPdif. I try'd switching to PCM, doing this gets voice back on tv speakers. But still no voice over my receiver. Does someone has a solution?
No. Three months with my Dune 3.0 and no solution yet :-(
Any word yet if they have a solution in the next fw?
I hope a solution in next available firmware
bramschats
08-03-10, 19:37
Installed new firmware, think they are sleeping, still no problem solved.
Hi,
are you sure that your receiver accept PCM 5.1? Older machines sometimes only accept 2.0. Have you tried the analog outputs? I can hear everything regardless if its bitstream or PCM so the Prime works OK.
If you do not hear voices through your TV-speakers the Prime would need a AC3/DTS... downmix feature which was not advertised I think. Have you tried to connect your TV with the red and white RCA connector near the YUV output? Perhaps a simple stereo signal is present at these outputs.
Ralf
me too.. installed the new firmware and problem is still here :(
no sound in center channel...
Maybe this is a stupid comment, but for those of you who use the analog outs, the analog center and sub connections on the back of the Dune Prime are the other way around compared to most other audio devices. Take a good look at the labels :)
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