Ethernet stopped working DP-508

[twirly]

After I streamed a movie from my Pc a couple a weeks ago I turned of my DP-508 and when I turned it on the next day it was never able to reconnect with PC-link again.

I have rebooted, reconnected, turned everything off/on, upgraded fw to 2.8.0, tried EzLink/JLink, changed to a different network port + double checked my firewall and it's as dead as Saddams sons.
Currently EzLink states that "service is running and responding" but no Kiss player connected.

All the lights are working as they should on the network cards.

I connect to my DP-508 with a cross-over cable.

I'm simply out of ideas on what to do, except for returning it to the shop, which would be a shame since it worked flawlessly up to that point (no corrupted files on HD or anything).

So if any of you gays have any ideas on what to do I would really appreciate your input.

[Hi-Jack]

You should not count on the message EzLink "no players connected" since it only shows "connected" when playing (streaming) a file.


Shutdown the firewall completely.
(Also the one in Wondows XP if it's active)

- Try setting a fixed IP address in the KiSS and then use PING to see if it responds.
- Do the lights on the back of the KiSS work?
- If you disconnect, do you see a message in Windows that you disconnect the cable?
- If you reconnect, do you see a message that a network device is connected?

Some things for you to try.
Look at the setup hear: http://www.mpcclub.com/modules.php?name=Forums&file=viewtopic&t=110
Try to make it exactly as this and don't forget to "shut down" the firewall.
In the end:
- Did you try changing cable?

Need to be sure it's not on your end before sdeciding KiSS is broken.

Good Luck :-)

[dda]

hi,

1) Which 2.8 firmware are you using, the original from kiss? if yes, when you standby the player does the ntp clock work?
If the clock does not show up, it doesn't mean the network adapter doesn't work. It could be a for example firewall that block ntp (like the problem I had :wink: )
2) when your player is connected to a hub or switch, are the control lights on the switch showing a connection?
3) give the player a static ip adress
4) Can you ping the PLAYER from the pc
5) Try using the dracula firmware, try to connect via ftp or telnet.
6) if you cannot connect troubleshoot the local pc, is pc-link running?
7) is the tcp (can't remember which is was) port which pc-link uses, used by another application? are you 100% sure no other app is running and uses the same tcp port?
Try this:
http://www.sysinternals.com/files/tcpview.zip

7) do you have a firewall on your PC (symantec personal firewall, mcafee, etc), disable/unload it and try to connect from the player
8) Is your crossover cable ok? :wink:

test the above points and recontact if it doesn't work!

[Technative]

Hi Twirly,

I have a few more suggestions for you.

Most importantly: Check the cable. If you have two computers, try and see if you are able to connect the computers with the same cable.

Furthermore, waht you may try is to take the UTP cable out of the player, switch it off and turn it back on again (without the cable inserted). After the player has booted, try inserting the cable again and verify that the led lights up.

Also, you should check the IP-addresses on both the computer AND the player; perhaps you computer is having the problem and not the player? Settings that should work for sure would be as follows:

Computer:
IP-address 192.168.1.1
Subnet mask 255.255.255.0
No default gateway (blank)
No DNS-entries (blank)

Kiss DP-508:
IP-address 192.168.1.2
Subnet mask 255.255.255.0
default gateway 192.168.1.1
DNS-server 192.168.1.1

Wat OS are you running on your computer? Assuming this is Windows 2000 Pro or XP and you want to take the effort, you may also try this:

Install a DHCP-server on your workstation. I suppose you don't have a Server running, so you have to install third-party software for that. What you could use is Kerio Winroute. Just install the software and enable the DHCP server; see if there is a machine (without Netbios name) which tries to obtain a lease from your scope.

Of course, if you do have a server running, just enable the DHCP-server and setup a scope on the server; check for a lease in the scope for your Kiss player.

Good Luck!!!

[centralrock]

a tip
if you use a router turn on the DHCP option on it , i got it off after i upgrade the router with a new firmware and i wass crazy why my player wil not work over the network.
good luck
Regards
Centralrock

[twirly]

Thanks for the feedback it works now.

It seemes that my Kiss player could not connect to my pc when I was connected to the Internet! as soon as I gave a static IP to the player it started to work again....but the Internet was gone!
I have no clue as to why it behaved like that.

My initial setup was:
Internet-->VDSL modem-->Wireless access point (Netgear FWG114P)-->Pc (connected by WAN)-->Kiss (by cross over cable)
The good thing with this setup is that I only had to have 1 cable in my house and that was from the pc to the player (which are in two seperate rooms but only 2m from each other) My access point is one the ground floor and the office and TV room are upstairs.

My new setup is:
Internet-->VDSL modem-->Wireless access point (Netgear FWG114P)-->#1 to PC by WAN and #2 by cable to the player (from access point)
The only drawback with this is that I have a cable that runs trough most of the house......but it works flawlessly.

@Technative, I see now that I had the settings in the player slightly off, I was not aware that the default gateway should be the same as the DNS-server, maybe that's why I lost the Internet connection when the player worked and visa versa. (maybe someone should write "The idiots guide to setting up your KISS player".....the so called "user manual" from Kiss is worthless to newbies).

Thanks again for your quick feedback, nothing is more annoying than to wait for a solution when you are stuck ;-)

Twirly

[Hi-Jack]

Well, all members and staff add to the quality of this site
and all to their very best in helping others...

Glad it worked out fine.
cya 8)

[Borgster]

Hi everybody,

can anybody tell me where I can change the ethernet settings?

IP-address, Subnet mask, default gateway DNS-server

I didn't know we could set them! :oops:

Thanks a lot!

Borgster

[Hi-Jack]

You mean on the PC:
Click on the START button.
Point to SETTINGS
Select Network and Dialup Connections

Right click the icon presenting the connection you want to change and select properties.
Now select Internet Protocol TCP/IP and choose PROPERTIES.

That's where you cange it in WIN2000/XP

You mean on the KiSS:
In the setup, disable DHCP and you will get the option to change KiSS settings.

[Technative]

Hi Twirly,

Just a quick note. The Ip-address of the DNS-server is not necessarily the same as the IP-address of the default gateway.

A quick explanation:

DNS: Domain Name System (= a mechanism, which resolves names to IP-addresses; this way your computer can find out the IP-address of www.microsoft .com for example when you type that into your browser, because the URL www.microsoft.com doesn't mean anything to your computer. Your computer needs IP-addresses, so DNS is used to convert an name into an IP-address).

Default Gateway: Within a network, there is one machine, which has a connection to "the outside world". The outside world can be the Internet, but also another subnet within the same (sometimes even physically the same) network, for example.

Subnet: Subnetting was invented because there were not enough IP-adresses available, and because it helps administration withing large companies. For example: The IP-address 192.168.1.1, with a subnet 255.255.255.0 only allows for 253 IP-addresses (192.168.1.1 until 192.168.1.254). This is, because IP-addresses ending with 0 and with 255 have special functions, so they cannot be used for addressing purposes. Large companies however, often have more than 253 workstations. To solve this, subnetting was invented. To actually explain subnetting would go too far, but to give you the idea, it allows for more IP-addresses to be used, because you use more octets for addressing purposes, and less octets for network segmentation.

Anyway, in your case the DNS server address and the default gateway address are the same, because you have one machine which can connect to the Internet (default gateway / router), and it is the only machine which will resolve names of websites (DNS). Probably it will even forward all requests to the DNS server of your Internet Provider.

Good luck!