View Full Version : BD .iso and .mkv files stutter when played via Zappiti.
I'm relatively new to this game and have recently acquired a Dune HD Smart H1 which I set up with Zappiti without any problems. Most of my movies are on a NAS in either .avi or .mp4 format and I have no problem playing them either directly from the NAS folder on the Dune menu or via Zappiti. I also have a number of Blu Ray .iso files stored on a USB drive directly attached to the H1 and also some large .mkv files. These are rips of both commercial movies I own and HD home movies I shot myself.
Zappiti points to both my NAS drive and my USB drive. When I play a BD .iso or .mkv file via Zappiti located on the USB drive I get serious stuttering/freezing and loss of sound after 3-5 seconds of playing. When I play the same file via the Dune browser pointing to the USB drive the files play flawlessly. .avi files located on the USB drive play without problems via Zappiti.
To me it makes no sense that there would be a problem playing via Zappiti as I would have thought that it only points to the original source file on the USB drive. Nevertheless, the problem is constant and reproducible.
Using current stable Dune HD firmware and latest available version of Zappiti.
Any thoughts on possible causes/solutions would be appreciated.
Salut,
Quite difficult to help with this.
Could you send the folder configuration you are using in Zappiti of the movies on the USB or/and the Dune_folder.txt of one of the movies causing problems?
Possibly somebody could find something which could explain this behavior with these additional information.
A+
flugs
Thanks for the reply ... could you point me to where I would find the Dune_folder.txt files for my movies - sorry, I'm new to this business. Setanta
To me it makes no sense that there would be a problem playing via Zappiti as I would have thought that it only points to the original source file on the USB drive. Nevertheless, the problem is constant and reproducible.
Using current stable Dune HD firmware and latest available version of Zappiti.
Any thoughts on possible causes/solutions would be appreciated.
Makes no sense to me either, except there seems to be a delay in setting up the files/transport correctly.
What happens if you FF/jump a chapter and then play? Do you still get the problem or does it go back into sync?
Not what you want to hear, but I guess the other question is why don't you run everything from the NAS?
Thanks for the input twol. If I FF and then play the stuttering continues again with loss of sound. I don't put my BD .isos on the NAS because the NAS is in my workshop and is connected to the router in the house by means of 200mbps homeplugs which don't have the bandwidth for isos. As I said, the isos play fine from the USB hard disc when accessed from the Dune brpwser, it's only when using Zappiti that I have these problems.
Typically the path to an iso on the USB hard drive in Zappiti is:
\\DUNE\HD-PCU2_80d02377d0237298\Japan2011.iso
where HD-PCU2 is my USB drive and the _80d02377d0237298 is appended by the H1 (I think).
Anyone else have experience of this problem?
I had this exact problem when I got my Dune a few weeks ago, so maybe the same solution will apply. Go to configure, then look at your Movie and TV folders. For each folder entry is listed the folder path, and underneath that the absolute rewrite path. This is what may need to be changed.
My absolute path had been incorrectly set to a network path, even though I am using an internal HDD. Every time I played a file in Zappiti, it was accessing the file through the network and playing it back the same way, which is unnecessarily complicated, and problematic with certain files on a slower network.
To be sure your path is properly set, highlight the folder to change and click modify, then in the next window click on advanced options, and enter as the absolute rewrite path:
storage_name://HD-PCU2_80d02377d0237298/
followed by any subdirectory, if applicable. This assumes that in the sources menu, Dune lists your USB drive exactly as HD-PCU2_80d02377d0237298, otherwise use exactly what appears on the screen.
I hope this is clear, and helpful.
Slowpoke, thanks for this and what you say makes sense. I will check the absolute path tomorrow and let you know the outcome.:idea:
Slowpoke, these images show my current configuration that causes the problem. I'm just not sure about what my absolute write path should be to ensure that I'm reading directly from the USB drive instead of via my network. I feel you are on the right track as reading the BD isos from the USB drive via the network would lead to stuttering, but not for lower bandwidth avi files.
http://img24.imageshack.us/img24/9163/dscn1087p.th.jpg (http://imageshack.us/photo/my-images/24/dscn1087p.jpg/)
My dune is on a fixed ip address of 192.168.1.71
I tried
storage_name://HD-PCU2_80d02377d0237298/
but got an error. I'm not familiar with the required syntax so I may be entering the wrong thing.
Any ideas?
http://img191.imageshack.us/img191/3696/dscn1086ok.th.jpg (http://imageshack.us/photo/my-images/191/dscn1086ok.jpg/)
Have you scraped these OK? Are your movies in the root of the USB drive or have you put them into a Movies folder?
ie storage_name://HD-PCU2_80d02377d0237298/Movies
Salut Setanta,
Your screenshot confirms that you are using a network connection (SMB) to access the disk, which is connected directly to the Dune.
I'm using the label of the disk connected to the Dune to define the location:
storage_label://DuneHDD_01/Bluray/Films
(storage_label <> storage_name)
Maybe you want to give this a try (do not forget to reprocess and export again).
A+
flugs
Flugs is right Setanta, the screenshot shows that Zappiti is set up to access your USB drive via the network. Please try the following:
1. Connect the USB drive to your computer, and create a text document at the root of the drive called dune_folder.txt.
2. In that text document type the following: storage_name=DuneUSB1
3. Save the text document again.
4. Disconnect the drive from the PC and reconnect to the Dune. It should now show up in your sources menu as DuneUSB1.
5. Go back to Zappiti and modify that last folder. The basic path should now be:
\\Dune\DuneUSB1
and the absolute path:
storage_name://DuneUSB1
(In case you make a movies folder on your USB drive, amend the paths accordingly, e.g. basic path = \\Dune\DuneUSB1\Movies and the absolute = storage_name://DuneUSB1/Movies)
That should solve the problem, but if I am not mistaken, according to the share path you are also running Zappiti from your NAS. Maybe that could cause problems as well, I don't know since I don't use any network resources. If it does, you may consider moving the share path to your USB drive, e.g. \\Dune\DuneUSB1
Good luck!
I get the feeling it's my own lack of understanding that is preventing me from getting this working. I have set the rewrite absolute path to:
storage_label://HD-PCU2_80d02377d0237298/
but get the error
Failed to open URL
URL: storage_label://HD-PCU2_80d02377d0237298/Japan2011.iso
when I try to open a file on the USB drive via Zappiti. I'm pretty sure that my problem is that I'm not using the right syntax to specify the rewrite absolute path. Should I be using "storage_label" literally in the path or is it a variable parameter that I should have something else in? I appreciate your patience on this.
Slowpoke, I replied to Flugs before I saw your post. Let me follow your very clear steps and see how it works out.
Thanks again for the input.
Setana, it's not "storage_lable" it's "storage_uuid"....and yes, literally storage_uuid
Setana, it's not "storage_lable" it's "storage_uuid"....and yes, literally storage_uuid
"storage_label" will surely work as well as "storage_uuid." Whichever, it has to point to a storage device using the name recognized by the Dune, which is why I advised to create the dune_folder text to be sure of that name.
"storage_label" will surely work as well as "storage_uuid." Whichever, it has to point to a storage device using the name recognized by the Dune, which is why I advised to create the dune_folder text to be sure of that name.
So if the uuid is used, should one use 'storage_uuid' (since that IS a uuid) and if one renames the source use 'storage_label'...I am just asking as I have used the uuid reference for my (a) in-Dune HDD and (b) USB-connected HDDs.
Setanta - I also have the Zappiti files residing on one of my NAS's and have no stutter problems if that helps.
So if the uuid is used, should one use 'storage_uuid' (since that IS a uuid) and if one renames the source use 'storage_label'...I am just asking as I have used the uuid reference for my (a) in-Dune HDD and (b) USB-connected HDDs.
Faced the same issue and thanks to folks on this forum resolved it! I have a Dune Prime 3.0 and the syntax below is good for that. Suspect it should be same for your model too.
Modify the sharepath, advanced options to show following :
storage_uuid://80d02377d0237298/
and the problem should go away !
Problem resolved!!! I used the parameters suggested by Slowpoke
\\Dune\DuneUSB1
and the absolute path:
storage_name://DuneUSB1
and created the dune_folder.txt file in the drive's root.
After re-scanning and re-exporting I can now stream BD ISO from USB drive via Zappiti with no problems. Thanks to all who helped me with this issue. The power of the forum!
I was pointed to this thread as the solution to my problem and it appears to be so. However my execution seams to be somewhat lacking.
I have renamed my external esata drive to VideoServer using the text file
I have changed the absolute path
http://img849.imageshack.us/img849/7194/zapittiscreenshot.jpg
The drive is recognised under the new name and I can read the film blub etc but when I try starting the film nothing happens. I have only altered the movies entry leaving the syntax for TV's that worked before changing the drive name
I was pointed to this thread as the solution to my problem and it appears to be so. However my execution seams to be somewhat lacking.
I have renamed my external esata drive to VideoServer using the text file
I have changed the absolute path
http://img849.imageshack.us/img849/7194/zapittiscreenshot.jpg
The drive is recognised under the new name and I can read the film blub etc but when I try starting the film nothing happens. I have only altered
the movies entry leaving the syntax for TV's that worked before changing the drive name
Why have you changed the absolute path for tv shows to smb?
Do the same storage_name for tv shows.
E.g dune\videoserver\movies
Storage_name://videoserver/movies
I have the issues sorted.
The Movies was the path I tried to change. The TV path was the original path. On my 1st attempt I must have mistyped as the films would not play. I now have both pointed at the E-sata drive and working perfectly.
As an aside in a previous post you linked to some cool icons how do I import them in Zappiti?
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