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Old 05-01-08, 23:21   #1
Sigi01
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Default CS505 dead after one day?

Received a new CS505 this week, pre-installed 2.0.1 firmware. Unpacked it, read the manual, started using it yesterday. Everything worked fine, was able to see a DVD via the DVD player. Listen to some internet radio. No problems at all. During the night the CS505 was powered on, but in standby mode.

Today I push the standby button on the remote, the LED on the CS505 turns from red to green, but nothing happens. No 'Loading' message. No video output. Tried pushing the on/off button, but same result: nothing happens.

I already created a ticket at the Ziova helpdesk but maybe someone here has an idea what is going wrong?
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Old 06-01-08, 09:57   #2
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Seems broken to me but what you can try is place the FLASH recovery on a USB disk and try boot the player with that and upgrade the it. The procedure is on the Ziova web site in "My Ziova" after you registered the player.

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Old 06-01-08, 11:43   #3
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Tried it this morning. Downloaded recovery image, created boot usb stick, plugged it in and powered on the CS505: nothing.

The problem I am facing now is: request a new CS505 from the vendor (divxplayer.nl) or just ask a refund.
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Old 19-01-08, 10:10   #4
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Got an email from Ziova a few days later:

If you are unable to do a firmware recovery on your player you will need to contact your place of purchase and set up a warranty repair.
Unfortunately divxplayer.nl doesn't have any CS-505 on stock, so they asked me to send it to the distributor directly. So now I'm looking into how much this will cost me. Alot of trouble for a device which has worked exactly one day...
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Old 19-01-08, 12:22   #5
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I had the same after the upgrade and can only speak out of my own experience
The Device has to be turned off completely and it takes a while till he is ready
After 2/3 times it worked out for me and I am very satisfied with the device
Contact the distributor :P
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