This is the new and official Bug Thread managed by rudku to be kept clean and constuctive. If you experience issues you can report these here. This thread is only for SOFTWARE BUGS AND WISHES and not for discussing hardware issues and problems.
Alway include some reproduction steps if applicable.
This is the "only" official bugthread on MPC concerning the HDI Dune BD Prime 3.0 player. The bugs found are checked, reproduced and reported by us automatically to HDi... Please be as complete as you can always including firmware version, bug description and possibly reproduction steps / settings where applicable.
This is not a discussion thread... Discuss the bugs outside this sticky which purposes only "listing" the bugs... so we can easily let HDi know what's wrong at this time... Please check the links to this bugs for the discussion threads so we don't go creating new threads for the same bugs...
RECOMMENDED SETTINGS
Dune 3.0 mediaplayer
Setup / Misc / System:
"Experimental Gigabit support" - DISABLED
"Fast disk access" - ENABLED
"Blu-ray playback improvents"- ENABLED
"Fast SMB access"- DISABLED
Setup / Audio:
"HDMI Audio" - ENABLED
LCD TV / Plasma / Projector / Monitor (with HDMI connection to Dune)
DISALBED the HDMI-CEC functionality
HDMI-CEC (Consumer Electronics Control) features a 2-way control function that allows all connected devices to sync and communicate with one another for seamless and intuitive operation via just one Remote Commander
Each brand of producer has own name for HDMI-CEC functionality:
- Samsung = Anynet
- Sony = BRAVIA Theatre Sync
- Panasonic = VIERA link
- Sharp = AQUOS link
- Pioneer = KURO link
- Philips = EasyLink
...
GENERATING DEBUG DUMP FILE (HOW TO REPORT PROBLEMS)
Before report your problem, please check setting in your player, which is described above.
Finally, if the problem is still not solved, if possible, please generate a debug dump file (press 3 times A button in any writable folder) after playback and send it to Hdi, preferably together with the output of mediainfo or a link to a problematic file sample.
Here are the detailed instructions for generating and sending debug dump files:
http://dune-hd.com/support/feedback
BUGTRACK
BD loader
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B-BD-001 - Adjust spinning of loader |
Potential solution: | FW 091211_1311_beta | When BD drive is not used, the disc is spinned down automatically on some timeout, and also immediately when stopping playback.
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B-BD-002 - Eliminate the noisiness during playback some discs
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B-BD-003 - Improve reading capability and reliability of all kinds of discs (Audio CD, DVD, BD) |
Potential solution: | FW loader HJBQ | Patch for upgrade FW for loader to latest version HJBQ
Movie playback (VIDEO issues)
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B-MOVV-001 - DVD playback - setting Audio OFF via HDMI - pink picture - [confirmed issue by HDi]
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B-MOVV-002 - Automatic frame rate - work correctly only in File player (MKV, M2TS, AVI, MOV), but donīt work in BD player and DVD player (playback from optical disc, network streaming ISO & Folder structure).
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B-MOVV-003 - HDMI sync/shake video issues
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B-MOVV-004 - Blu-ray playback [all] add ZOOM functionality
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B-MOVV-005 - Freezing when skippping from 4xFF to next step. experienced with several AVIs with different codecs via SMB.
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B-MOVV-006 - Very slow buffering of large .ts h264 files (10 seconds to launch)
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B-MOVV-007 - Blu-ray playback - Stopping playback - the screen says “Please Wait” for minutes (counter stays on display) even the drive spins down -> then when screen goes black (display shows stop) and you press arrow key on remote, display shows (Error Restart) and the dune returns to the menu.
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B-MOVV-008 - HDMI issue with settings 1080p 50Hz/60Hz -TV goes randomly black for 1 or 2 seconds, no message from TV that it is looking for input signal (normally shown when switching HDMI input).
This happens while playing movies and even in the file browser when something is moving on the screen (like browsing files or a scrolling filename)
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B-MOVV-009 - When navigating in an AVI container, Dune doesn't seem tu use indexes because moving in the movie is a real pain and will last forever. The first time this happenned I thought it was my Lan or my AVI. I tried several movie on an USB disk and they all show the same problem. Whenever you move in the movie, dune seems to read the whole movie in between rather than using the indexes.
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B-MOVV-010 - DVD playback has black bars around the movie (not only on the bottom and on the top). Only with zoom button to see the movie on the whole screen.
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B-MOVV-011 - Playback MKV files from DVD disc - MKVs of up to around 3Gb size play OK when burned to a DVD, MKVs bigger than 3.5-4Gb only play sound, black screen with the filename on it. The very same file plays OK from the network. Original DVDs and BDs play OK, just big MKVs burned to a DVD have this issue.
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B-MOVV-012 - AVI playback (juddering during playback, the audio is ok, but the video "hangs") |
Confirmed by HDi: Dune support for AVI files (mostly used for SD video) is not very good, and sometimes it can not properly handle broken AVI files having no proper index structures, so it needs to scan through the file (read a lot of data) to do a time seek, and it may take a while.
This is the standard behavior of Sigma SDK, and we unfortunately have very little control on this. We'll look if some improvements are possible, but this is currently unclear.
| Potential solution: | The easiest way to solve/workaround this problem would be to recode such problematic AVI files using some PC software, to make them properly indexed (or maybe even to put them into another container, e.g. MKV)
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B-MOVV-013 - Playback DVD disc movie stops still. Stop within some minutes of playback.
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B-MOVV-014 - Pixel-noise (white snow) in the screen when playing 1080p50/1080p60 material (predominant during showing "static" GUI menu of Dune). During playback of 24p material, all is well. Required solution: Add setting in Video setting for Colour bits: 8bits / 12bits / auto switch (and solve auto switch issues).
Movie playback (AUDIO issues)
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B-MOVA-001 - Playing Audio via optical on receiver and HDMI video output to the TV results in constant audio synch problem (around -0.16ms). Problem occurs on all .MKV tested, in bitstream. No problem if audio is MPEG Stereo only.
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B-MOVA-002 - Switching audio streams sometimes takes a long time, especially with Divx files.
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B-MOVA-003 - HD audio playback - missing audio Dolby TrueHD during playback M2TS files - downmix to analog audio / PCM (decode) setting. BD playback is OK. |
Closed: Tested and working. The problem was in content (it wasn't remuxed properly).
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B-MOVA-004 - 2ch audio dowstream quality problem - playback of PCM 2.0 sound over optical or stereo or PCM 7.1 connectors - very strange and awful quality |
Substitute solution: reduce the volume directly on the prime to value "0dB" in file playback and "50" in BD playback
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B-MOVA-005 - When Dune decode (= PCM decode) 6 channels surround audio (Dolby Digital 5.1 / DTS-HD High Res 5.1 / LMPC 5.1 / FLAC 5.1), sends it to AV receiver such as 8 channels PCM surround audio. With DTS 5.1 and DTS-HD Master 5.1 itīs correct.
Subtitles
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B-SUB-001 - Add "Big" size subtitles (itīs not a wish, with current max. size are subtitles heavily readable) |
Closed | FW 091211_1311_beta | Added more font sizes for text subtitles (file playback) in addition to "small" and "medium": "large" (+25%), "x-large" (+50%), "xx-large" (+100%).
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B-SUB-002 - embedded subtitles in MKV in vob sub format doesnīt work
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B-SUB-003 - Multiple SUBS - when multiple text-only subs are to be shown contemporarily on screen, only the first one is shown instead (this happens with ANY file format, and with either internal or external subtitle files).
Audio playback
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B-AUD-001 - HDMI audio reinit after each audio CD track, even if no display is on (this was known in the 1.0 version as well but still not adressed)
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B-AUD-002 - Some FLACs are not supported FLAC (2 channels, 48 KHz, 16 bits, encodec with libFLAC 1.1.0)
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B-AUD-003 - | 091229_1411_beta | - Repair international chararters in showing TAGS during audio playback
Photos playback
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B-PHO-001 - Add ZOOM functionality |
Closed | FW 091211_1311_beta | Added zoom functionality for photo viewer. Use P+/P- to zoom-in/zoom-out; use arrows to scroll through the zoomed picture; Use ZOOM to toggle through "fit to screen", "pixel to pixel", and "custom" zoom modes.
Codecs/Formats
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B-COD-001 - MKV - add the chapter support
Network/Streaming:
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B-NET-001 - Gigabit network connection - (from status experimental to stable and function)
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B-NET-002 - SAMBA - sometimes Dune lost the SMB shares. After restart itīs OK.|
Confirmed by HDi: It is a known issue, it is the fault of the standard Linux SMB client, not a specific bug in our firmware, so the next fw will have no improvements for this. The best workaround currently available for users is just to create a fixed network folder corresponding to the needed SMB share in the main menu of Dune.
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B-NET-003 - NFS UDP - improve of this type of connectivity
Artwork
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B-ART-001 - 1 row icons between 2 - [confirmed issue by HDi] - do you have more than single line in the top bar showing the path to the current folder? In such a case, no room remains to show 2 rows of artwork.
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B-ART-002 - | 091229_1411_beta | - JPG images in GUI has wrong colors
HDD - Internal/External
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B-HDD-001 - Internal hard-disk is changing name when external SATA drive is connected
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B-HDD-002 - Copying files with ftp from NAS to local Dune hard-disk while playing an original Blu-ray often interrupts the sound to 7.1 analog audio outputs if audio stream is AC3 5.1; doesn’t occur if audio stream is PCM 5.1 (test done with Casino Royale BD)
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B-HDD-003 - transferring files with ftp to local Dune hard-disk. I stop Blu-ray playback and the drive continues to spin. I have to eject the disk for the drive to stop spinning.
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B-HDD-004 - USB storage - issue when is USB storage connected to Dune - sometimes - "System Storage is not installed", sometimes -"System Storage installed". Difference when system is powered ON/OFF via main button or go or Standby via IR remote
Others
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B-OTH-001 - Go to Standby mode after switch ON via main power button
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B-OTH-002 - Loud noise on audio 7.1 analog outputs when unit is turned on/off (not healthly for the speakers)
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B-OTH-003 - Remote Control - Universal remote control, pressing OFF during playback - all components (TV, receiver) goes to Standby mode, Dune stop the playing, goes to the Ready mode and no goes to Standby. Pressing OFF during Ready mode - everything is OK, Dune goes to Standby |
Closed: set harmony to not send stop command before power off command, just send plain "power off". Dune will stop then power off automatically.
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B-OTH-004 - Loosing HDMI output when powered down - after power down the unit (Standby & Poweroff & Hardware power off mode ) the unit looses it's HDMI output. + HDMI Sync loss while Buffer Clearing to execute navigation instruction from the remote.
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B-OTH-005 - Disappearing icons for IPTV, Torrent, Internet radio
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B-OTH-006 - Disappearing workgroup icons in SMB =
B-NET-002
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B-OTH-007 - Coming back to menu is slow and even slower when browsing a folder with 200+ files
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B-OTH-008 - Remote button-pushing Response and Navigation(screen changing) between playing files and directory/folder is VERY VERY SLOW
WISHLIST
BD loader
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W-BD-001 - Add information about version of FW for loader in Info page in Setting |
Substitute solution: patch for checking FW for loader: dune_service_bdprime3_optical_drive_fw_version.dsf , latest FW version of loader is: HJBQ
Movie playback (VIDEO wishes)
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W-MOVV-001 - GoTo function - shift movement according entered time / chapter |
Closed | FW 091211_1311_beta | Added time search (go to HH:MM:SS) functionality also for file playback and DVD playback (previously was provided only for bluray playback, while for file/DVD playback it was only possible to use +/-10sec/1min/10min navigation).
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W-MOVV-002 - Native resolution output (resolution according played movie)
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W-MOVV-003 - Add timer for BD playback, we often check before the movie starts the run time to see if it fits our time we have that night.
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W-MOVV-004 - Add Slow-play function for DVD (DVD discs, DVD-ISO, DVD rips), also BD if it's not there. Currently the button is doing nothing for DVDs.
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W-MOVV-005 - Add resume functionality ON/OFF for all kinds of movies in setup. Resume working in DVD playback, but donīt work for BD playback now. |
Closed | 091229_1411_beta | Bookmarks improvements: File bookmarks are disabled when playing playlists, they are used only when playing individual files (Additional settings: "Miscellaneous / Playback / Autoresume ...").
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W-MOVV-006 - Add Zoom Options: 1/2; 1/3; and 1/4.
Movie playback (AUDIO wishes)
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W-MOVA-001 - Audio calibration for 7.1 audio analog outputs
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W-MOVA-002 - Audio Playback Volume Control (Level setting value i.e. 20,30,40,....) inconsistance between playing DVD (including DVD-Rip) and playing Bluray (and Fullrip file).
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W-MOVA-003 - HD audio playback - via analog outputs 7.1. Required some "surround analog downmix" mode. All HD audio codecs decode to LPCM 5.1.
Subtitles
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W-SUB-001 - Internal subtitles in M2TS
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W-SUB-002 - Subtitles should be enabled by default (setup option needed)
Either enabled by default or a setting in the setup section is needed to allow people to select their preference concerning subtitles being enabled or disabled by default. |
Closed | FW 091211_1311_beta | Added the setting "Misc / Playback / Enable subtitles by default for files" which allows to choose one of the following settings: "No" -- do not use subtitles by default. "Yes" -- always use subtitles by default if any subtitles exist (internal or external).
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W-SUB-003 - External subtitles - knowing an offer to sut. menu not only external subtitles with the same name as movie, but all subt. in movie folder
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W-SUB-004 - Truetype fonts for subtitles - including improved possibility easy changing the Size (not only 3 steps) / Color / Type of font / Position (moving subtitles)
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W-SUB-005 - External subtitles - possibility read any subtitles during playback of movie - and these subtitles can store in any folder (any name of subtitles too)
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W-SUB-006 - Adjusting +/- delay of subtitles easy and directly from remote control (not from Subtitles Setup Menu)
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W-SUB-007 - idx subtitle support, internally/externally
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W-SUB-008 - Styled subtitles (SSA) support.
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W-SUB-009 - Add an auto language option in settings
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W-SUB-010 - Add possibility moving subtitles vertically during Blu-Ray playback. Subtitles in PGS format consist of a bitmap and coordinates, so of course the player can move them.
Audio playback
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W-AUD-001 - Add FF / RF with Audio-CD |
Substitute solution: use arrow bottons: right arrow for FWD, left arrow for REW
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W-AUD-002 - During audio playback show TAGS and album art (for all audio formats: MP3, FLAC, WAV, MP4, ...) |
Closed | 091229_1411_beta | Added a support for tags in audio files (MP3, FLAC, WMA, M4A), When tags are detected, they are automatically shown for the currently played file during music playback. The supports tags include: title, artist, album, track, year, comment.
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W-AUD-003 - Browsing through audio files while streaming music |
Closed | 091229_1411_beta | When music playback starts, a hint about INFO and MENU buttons is displayed (INFO -- show details about the current track, MENU -- show the playlist).
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W-AUD-004 - | 091229_1411_beta | - Improve the MP3 ID3 tag functionalities adding the possibility to show the cover contained in the MP3 file or in album folder
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W-AUD-005 - | 091229_1411_beta | - Browsing through all folders during audio playback (not only in actual playlist)
Photos playback
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W-PHO-001 - Playing music during slideshow
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W-PHO-002 - Thumbviews of photos
Codecs/Formats
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W-COD-001 - Add RMVB codec
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W-COD-002 - Add FLV codec
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W-COD-003 - Add direct support for TRP (another extension for an Mpeg transportstream) |
Closed: | 091229_1411_beta | Added a possibility to easily format a non-initialized drive (e.g. HDD) just by pressing ENTER of the drive item on the main screen.
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W-COD-004 - Add Canon .mov codec
Network/Streaming:
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W-NET-001 - Possibility for editing the workgroup name Dune
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W-NET-002 - Ability to create favourites/shortcuts of files in main menu
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W-NET-003 - Add usenet client
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W-NET-004 - Add ability to have network shortcut to a subfolder to main GUI screen. Example: If I have share called 'Media'. I would like to have two shortcuts: 'Media/Pictures' and 'Media/Videos'.
Artwork
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W-ART-001 - GUI with icons - donīt show the name of movie under the icon and full path above. Between this - only name of latest folder is sufficed + Name of movie, which is actually selected by icon
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W-ART-002 - Add multiplatform software for edit tags of media content (Movie, TV series, Videos, Music, Photos)
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W-ART-003 - Add middleware - Library - database system : all media data are tagged (with soft from wish W-ART-001). This software create the database. Then will be possible VIEW / SORT / FILTER / SEARCH all media content according type:
Music - author / track / genre / album / ....
Movies - name / genre / director / actor /year / ...
The native application for iPhone / iPod Touch / Google Android can work with this database and via IP codes can control Dune.
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W-ART-004 - Use JPG/PNG instead of AAI |
Potential solution: | 091211_1311_beta | Added support for images files not only in Dune-specific AAI file format, but also in BMP, PNG, JPG, and GIF formats.
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W-ART-005 - Add ease sorting possibilities: Name / Date / Size
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W-ART-006 - Add an entry to the dune_folder.txt file for file extensions to exclude (comma delimited). That allows more flexibility since you may want to exclude the .jpgs that you use for TViX in the movie folders, but NOT in your picture folders, etc. It also makes the feature "future-proof" in that if a new tool/menu/gui comes along that leaves files (like .tvixie, for example) we don't need to keep going back to the FW devs to get them added as a "system file" to be masked, we can add them ourselves, as needed, to our own dune_folder.txt files.
Services (Bittorent, InternetRadio, IPTV)
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W-APL-001 - Add Apple Movie Trailers
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W-APL-002 - Add Internet-Browser
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W-APL-003 - Add more protocols for streaming IPTV (unicast, multicast): mms, rtps
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W-APL-004 - Torrent client - Web access for managing Torrent client (like Transmission, or iPhone Web Interface for ĩTorrent)
HDD - Internal/External
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W-HDD-001 - Hard-disks are named by their labels (since hard-disk icons are easily recognizable) + Option to change label via pop up menu
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W-HDD-002 - Safe Disconnect eSATA drive option via pop up menu without switching off the unit
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W-HDD-003 - UPnP server (in case, when is internal HDD instralled
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W-HDD-004 - Add ability to have HDD shortcut to a subfolder to main GUI screen. Example: If I have share called 'Media'. I would like to have two shortcuts: 'Media/Pictures' and 'Media/Videos'.
Others
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W-OTH-001 - Controlling via IP codes, f.e. runs IR codes sending via IP layer. (iPhone / iPod Touch controller)
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W-OTH-002 - Add calibration patterns inside the player for people who want to do a quick setup, just a simple brightness contrast pattern would be enough for most.
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W-OTH-003 - Autofirmware check and upgrade if available via internet
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W-OTH-004 - Advanced options set-up menu in which users can set advanced options (duh )
Things like over / underscan, audio delay (depending on audio encoding/output), standard subs selected, standar audio etc etc. and these settings should be kept for all playback.
Now i need to adjust overscan on each file seperately. Display needs to overscan due to other sources on same HDMI imput wich underscan by default (PS3 & Xbox360)
ISSUES
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I-001 - Any mkv made by Eclipse Subs appears as having no audio, while audio is present when opening them with mplayer or VLC. Reproduction steps: download and open any of their mkv anime.
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I-002 - HDMI re-initialisation when playing any media over network file share, or optical media based on disc, including original BR discs. When i play any mp3, mkv, bdmv folder, the dune re-initialises to my avr. This causes tv input do change and revert back to its original setting (i.e hdmi1->ext1->hdmi1)
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I-003 - No sound when using TrueHD stream in a 1:1 BD Rip Hancock (not iso image) (not sure if bug, or should be in wishes) |
Closed: Tested and working. The problem was in content (it wasn't remuxed properly).
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I-004 - Sometimes no audio (hdmi or spdif/coax) output, when starting or resuming a random movie.
These movies previously played with audio. When pausing and unpausing sometimes audio comes back. Sometimes selecting another movie and returning gives audio back. This doesn't happen to often. All movies are on NFS NAS.
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I-005 - Remote control - Menu selection moves more than 1 step. Described in this thread:
http://www.mpcclub.com/forum/showthread.php?t=22314
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I-006 - Audio output via HDMI - many audio issues caused by HDMI compatibility with AV receivers marantz. Described in these threads:
http://www.mpcclub.com/forum/showthread.php?t=22673 and
http://www.mpcclub.com/forum/showthread.php?p=176313
Please feel free to comment in this thread. We will edit the top post to keep it up-to-date.
Bugs and Wishes on Dune BD Prime 3.0
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Re: Bugs and Wishes on Dune BD Prime 3.0
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