Re: Problem playing blu-ray files and blu-ray discs on BD Prime 3.0.
What exactly "snow" do you see? Can you post some picture?
Seems to be the problem with transferring the data through HDMI to TV. Could be related to the problem with your particular Dune unit (then RMA is needed) or with specifics of your HDMI setup.
- If you can check other HDMI cables, check if it helps.
- If you connect via HDMI receiver, check if direct connection to TV helps.
- If you can check some other TVs with the same Dunit unit, check if it works OK.
- If you can check some other Dune units with the same TV/HDMI cable/HDMI configuration, check if it works OK.