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Old 02-11-06, 19:27   #1
lovegren
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Default My kiss dp 558 IS dead!

Today my kiss 558 just stoped working.
The display just went black...
Someone that had this problem?

Im going to send it to a repair shop in Holland in next week.
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Old 02-11-06, 19:42   #2
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A lot of people had this problem .
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Old 02-11-06, 19:52   #3
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Hi Lovergren,

File RMA at KiSS / Cisco.
If all goes well, a Pcik up and return is started to replace / repair the unit.
Process should be completed within 7 to 14 days from the moment you
filed the RMA.

(In some cases longer, but lately things go rather well with RMA)
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Old 03-11-06, 07:23   #4
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Ohh, thats sounds great. Hard making a living without a kiss player Good also to hear that im not the onley one that hade problem.
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Old 03-11-06, 22:09   #5
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This sounds NOT like the typical capacitor problem.
So it only can be repaired with experience in electronics and the needed tools and instruments.
You should not open the player if there is still warranty on it.
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Old 03-11-06, 22:24   #6
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Originally Posted by Hi-Jack
Hi Lovergren,

File RMA at KiSS / Cisco.
If all goes well, a Pcik up and return is started to replace / repair the unit.
Process should be completed within 7 to 14 days from the moment you
filed the RMA.

(In some cases longer, but lately things go rather well with RMA)
Hey,
How do I file a RMA?
I have tha same problem!

Zyrtec
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Old 04-11-06, 10:09   #7
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Default RMA

Follow procedure at http://www.kiss-technology.com/?p=instant&v=users.
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